Chief Administrative Personnel
President and Chief Executive Officer
A licensed professional counselor and a nationally certified counselor, Tom Campbell began his career at Family Service in 1996, when he started as a clinical intern at what was then Family Service of High Point. He is a graduate of North Carolina State University with a bachelor’s degree in industrial engineering and holds a master's degree in community counseling from the University of North Carolina at Greensboro. Tom serves on several nonprofit boards and committees, including the High Point Children’s Cabinet, Alliance for Children and Families Senior Leadership Conference Steering Committee, UNCG’s Counselor Education Advisory Board and Master of Public Administration Advisory Board, North Carolina Agricultural and Technical State University’s Agency and School Counseling Board, Guilford Green Foundation Advisory Board, Ready for School Ready for Life Steering Committee and Guilford County Healthy Relationships Initiative Steering Committee. In 2011, Tom received the UNCG School of Education Distinguished Career Award.
Chief Program Officer
Steve Hess came to Family Service of the Piedmont from the provider network development department at The Guilford Center, where he specialized in developing substance abuse treatment programs in Guilford County. He has served as chief program officer since 2011 and has led the agency into integrated care, open access to services, and dual diagnosis treatment. He’s also assisted in the adoption of new best practices in Victim Services and Consumer Credit Counseling Services. Steve holds a Bachelor of Science degree from Stockton University in Galloway Township in New Jersey.
Chief Compliance Officer/Director of Human Resources, Grants and Contracts
Becky Hunt began with Family Service of the Piedmont as director of human resources in 2005. In 2010, she assumed the additional roles of compliance officer and grants and contracts. She has more than 20 years of experience in the human resources field in both the for-profit and non-profit sectors. Prior to joining Family Service she served as human resources director for a local biotech firm. Becky earned Bachelor of Arts degrees in both psychology and English from Wake Forest University.
Chief Advancement Officer
A fundraising and communications veteran for both the non-profit and public sector, Jennifer has a long track record of proven success working on behalf of numerous organizations. She came to the Triad area in 2014, when she was recruited to lead the fundraising and marketing efforts for Triad Stage. She then spent more than five years working at Atrium Health Wake Forest Baptist overseeing corporate fundraising. In her now role as chief advancement officer, Jennifer provides strategic direction for board, constituent and stakeholder communications, and the stewardship of annual, major and planned gifts.
Director, Victim Services
Stephen started his career working in human services. He has demonstrated leadership working in the foster care system, juvenile justice reform, behavioral health and child victim services. Stephen is innovative and detail-oriented with proven knowledge of advocacy, program management, strategic partnerships and community outreach. He joined Family Service in September 2020 in the role of LGBTQ+ outreach specialist. He was promoted to Community Outreach Team program coordinator in the spring of 2021 and oversaw tremendous growth of that team, providing outreach, education and specialized advocacy services. Stephen earned a Bachelor of Arts degree in psychology from Mars Hill University.
Director, Family Support Services
Andrea oversees in-home therapy, visitation and parenting education programs such as Healthy Start, Harmony House and The Incredible Years, as well as community-based programs and services for children and adults at the Fairview Family Resource Center in High Point. She is a licensed clinical social worker has a strong passion for community-based services and prevention. Andrea earned her bachelor's degree from the University of North Carolina at Pembroke and a joint master's degree in social work from North Carolina A&T State University and University of North Carolina at Greensboro.
Director, Consumer Credit Counseling Service of Greater Greensboro
Tom Luzon began his career in the mortgage banking industry and since 2004 he has helped thousands of people with financial housing counseling. Tom joined Family Service of the Piedmont in 2015. He is a certified counselor through the National Foundation for Credit Counseling, a certified housing counselor through The Association of Housing Counselors, student loan certified trainer, NC reverse mortgage counselor, and a Housing and Urban Development certified reverse mortgage counselor. He is also HUD loss mitigation certified. Tom earned a Bachelor of Science degree in psychology from The University of Nebraska-Omaha.