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Our Leadership

Chief Administrative Personnel

Tom Campbell

Tom Campbell

President and Chief Executive Officer

A licensed professional counselor and a nationally certified counselor, Tom Campbell began his career at Family Service in 1996, when he started as a clinical intern at what was then Family Service of High Point. He is a graduate of North Carolina State University with a bachelor’s degree in industrial engineering and holds a master's degree in community counseling from the University of North Carolina at Greensboro. Tom serves on several nonprofit boards and committees, including the High Point Children’s Cabinet, Alliance for Children and Families Senior Leadership Conference Steering Committee, UNCG’s Counselor Education Advisory Board and Master of Public Administration Advisory Board, North Carolina Agricultural and Technical State University’s Agency and School Counseling Board, Guilford Green Foundation Advisory Board, Ready for School Ready for Life Steering Committee and Guilford County Healthy Relationships Initiative Steering Committee. In 2011, Tom received the UNCG School of Education Distinguished Career Award.

Steve Hess

Chief Program Officer

Steve Hess came to Family Service of the Piedmont from the provider network development department at The Guilford Center, where he specialized in developing substance abuse treatment programs in Guilford County. He has served as chief program officer since 2011 and has led the agency into integrated care, open access to services, and dual diagnosis treatment. He’s also assisted in the adoption of new best practices in Victim Services and Consumer Credit Counseling Services. Steve holds a Bachelor of Science degree from Stockton University in Galloway Township in New Jersey.

Becky Hunt

Compliance Officer/Director of Human Resources, Grants and Contracts

Becky Hunt began with Family Service of the Piedmont as director of human resources in 2005. In 2010, she assumed the additional roles of compliance officer and grants and contracts. She has more than 20 years of experience in the human resources field in both the for-profit and non-profit sectors. Prior to joining Family Service she served as human resources director for a local biotech firm. Becky earned Bachelor of Arts degrees in both psychology and English from Wake Forest University.

Jody Susong

Chief Advancement Officer

Jody Susong began her career 20 years ago as a consumer credit counselor at what was then Family Service of High Point. As chief advancement officer she has overseen increases in overall fundraising for the agency, and the continued success of the agency’s signature fundraisers, the High Point and Greensboro Oyster Roasts. A member of the Association of Fundraising Professionals, Jody also holds both a Bachelor of Science degree in business administration and a Master of Business Administration from High Point University.

Andrea Huckabee

Director, Family Support Services

Andrea oversees in-home therapy, visitation and parenting education programs such as Healthy Start, Harmony House and The Incredible Years, as well as community-based programs and services for children and adults at the Fairview Family Resource Center in High Point. She is a licensed clinical social worker has a strong passion for community-based services and prevention. Andrea earned her bachelor's degree from the University of North Carolina at Pembroke and a joint master's degree in social work from North Carolina A&T State University and University of North Carolina at Greensboro.

Tom Luzon

Director, Consumer Credit Counseling Service of Greater Greensboro

Tom Luzon began his career in the mortgage banking industry and since 2004 he has helped thousands of people with financial housing counseling. Tom joined Family Service of the Piedmont in 2015. He is a certified counselor through the National Foundation for Credit Counseling, a certified housing counselor through The Association of Housing Counselors, student loan certified trainer, NC reverse mortgage counselor, and a Housing and Urban Development certified reverse mortgage counselor. He is also HUD loss mitigation certified. Tom earned a Bachelor of Science degree in psychology from The University of Nebraska-Omaha.

Robyn Ward

Director, Victim Services

Robyn Ward oversees the Family Service's Children's Advocacy Centers, which coordinate the investigation and treatment of child abuse; a variety of domestic and sexual assault programs; Harmony House; and two emergency shelters, Clara House and Carpenter House. She joined Family Service in May 2013 as a forensic interviewer at the agency’s Hope House Children’s Advocacy Center. Robyn was promoted to program coordinator for the agency’s two CACs in High Point and Greensboro. Prior to joining Family Service, she spent 10 years working as a child protective services investigator with the North Carolina Division of Social Services.