Our Leadership

Tom Campbell

President & CEO

A Licensed Professional Counselor and a Nationally Certified Counselor, Tom Campbell has over 22 years of experience with human service agencies. His career at Family Service began in 1996, when he started as a clinical intern at what was then Family Service of High Point. He is a graduate of North Carolina State University with a Bachelor’s degree in Industrial Engineering and holds a Master's degree in Community Counseling from the University of North Carolina at Greensboro (UNCG). Tom serves on several nonprofit boards and committees, including the High Point Children’s Cabinet, Alliance for Children and Families Senior Leadership Conference Steering Committee, UNCG’s Counselor Education Advisory Board and Master of Public Administration Advisory Board, North Carolina Agricultural and Technical State University’s Agency and School Counseling Board, Guilford Green Foundation Advisory Board, Ready for School Ready for Life Steering Committee and Guilford County Healthy Relationships Initiative (HRI) Steering Committee. In 2011, Tom received the UNCG School of Education Distinguished Career Award.

Chip Turner

Chief Financial Officer

With more than 25 years of service in the financial sector, Chip has served as Chief Financial Officer with Family Service of the Piedmont since 2003. Previously he was the Director of Accounting at Krispy Kreme Doughnut Corporation for 14 years. Chip received his Bachelor of Science in Business Administration with Majors in Accounting and Finance from James Madison University in Harrisonburg, Virginia. In 2014, Chip’s work on the Family Service of the Piedmont’s Council on Accreditation Self-Study was selected by the Alliance for Children and Families to be used as examples of Best Practices in the Severson National Information Center’s collection of the Council on Accreditation best practice documentation.

Steve Hess

Chief Program Officer

Steve came to Family Service of the Piedmont from the provider network development department at The Guilford Center, where he specialized in developing substance abuse treatment programs in Guilford County. He has served as Chief Program Officer since 2011 and has led the agency into integrated care, open access to services, and dual diagnosis treatment. He’s also assisted in the adoption of new best practices in Victim Services and Consumer Credit Counseling Services. Steve holds a Bachelor of Science degree from Stockton University in Galloway Township, New Jersey.

Jody Susong

Chief Advancement Officer

Jody Susong began her career 20 years ago as a Consumer Credit Counselor at what was then Family Service of High Point. As Chief Advancement Officer she has overseen increases in overall fundraising for the agency, and the continued success of the agency’s signature fundraisers, the High Point and Greensboro Oyster Roasts. A member of the Association of Fundraising Professionals, Jody also holds both a Bachelor of Science degree in Business Administration and a Master of Business Administration from High Point University.

Becky Hunt

Compliance Officer/Director of Human Resources/Grants & Contracts

Becky began her employment with Family Service of the Piedmont as Director of Human Resources in 2005. In 2010 she assumed the additional roles of Compliance Officer and Grants & Contracts. She has more than 20 years of experience in the Human Resources field in both the for-profit and non-profit sectors. Prior to joining Family Service she served as Human Resources Director for a local Biotech firm. Becky earned Bachelor of Arts degrees in both Psychology and English from Wake Forest University.

Tom Luzon

Director, Consumer Credit Counseling Services of Greater Greensboro

Tom Luzon began his career in the mortgage banking industry and since 2004 he has assisted thousands of people with financial housing counseling. Tom joined Family Service of the Piedmont in 2015. He is a Certified Counselor through the National Foundation for Credit Counseling, a Certified Housing Counselor through The Association of Housing Counselors, Student Loan Certified Trainer, NC Reverse Mortgage Counselor, and Housing and Urban Development (HUD) Certified Reverse Mortgage Counselor and is HUD Loss Mitigation Certified. Tom earned a Bachelor of Science degree in Psychology from The University of Nebraska-Omaha.

Theresa Johnson

Director, Counseling Services Division

Theresa Johnson is a licensed clinical social worker and licensed clinical addiction specialist who has worked in the field of Social Work for the last 27 years. Her work has been focused in a number of areas of treatment with a most recent focus on family and women’s issues. She has a Master’s of Social Work from Our Lady of the Lake University in San Antonio, Texas and an undergraduate degree in Political Science from the University of Arizona in Tucson. She has worked with Family Service of the Piedmont for 10 years with a recent year-long sabbatical to work with the United States Department of State in Afghanistan.

Sara Kramer

Director, Family Support Services

As the Director of Family Support Services, Sara is responsible for overseeing programs such as Healthy Start, Harmony House and The Incredible Years®, as well as the many programs available at the Fairview Family Resource Center in High Point. Sara is a Licensed Clinical Social Worker who brings her energy and more than 25 years of experience to the position. She has been dedicated to serving families and children in her previous positions both in New England and more recently at various locations throughout Guilford and Davidson Counties. She is a graduate of Ithaca College in New York and has a Master’s Degree in Social Work from Boston University. Through home visitation, parenting education and in-home therapy, Sara says she is committed to helping Family Service continue its mission of creating safe and healthy families.

Shay Harger

Director, Victim Services

Shay Harger is the Director of Victim Services at Family Service of the Piedmont and she brings more than 13 years of experience in victim services to her role. With an extensive background in providing direct services to both adult and child victims, victim services administration and providing professional training locally and nationwide, Shay oversees a staff of 50. This includes a North Carolina accredited Batterers Intervention Program, two National Children’s Alliance accredited Children’s Advocacy Centers, two Domestic Violence and Sexual Assault Shelters and two Domestic Violence and Sexual Assault Victim Advocacy Programs.

Shay currently serves as a faculty member for the Domestic Violence Danger Assessment and Risk Management national training provided through Emerge in Cambridge, MA. She also provides nationwide training for the High Point Offender Focused Domestic Violence Initiative, often referred to as “The High Point Model”. Shay is a member of the High Point Initiative Team that won the 2016 Center for Problem Oriented Policing Herman Goldstein Award.

Shay’s passion is to ensure communities work together to provide victims with meaningful access to safety, resources, support and most of all, justice.