Chief Administrative Personnel
President and Chief Executive Officer
A licensed professional counselor and a nationally certified counselor, Tom Campbell has over 22 years of experience with human service agencies. His career at Family Service began in 1996, when he started as a clinical intern at what was then Family Service of High Point. He is a graduate of North Carolina State University with a bachelor’s degree in industrial engineering and holds a master's degree in community counseling from the University of North Carolina at Greensboro. Tom serves on several nonprofit boards and committees, including the High Point Children’s Cabinet, Alliance for Children and Families Senior Leadership Conference Steering Committee, UNCG’s Counselor Education Advisory Board and Master of Public Administration Advisory Board, North Carolina Agricultural and Technical State University’s Agency and School Counseling Board, Guilford Green Foundation Advisory Board, Ready for School Ready for Life Steering Committee and Guilford County Healthy Relationships Initiative Steering Committee. In 2011, Tom received the UNCG School of Education Distinguished Career Award.
Chief Program Officer
Steve Hess came to Family Service of the Piedmont from the provider network development department at The Guilford Center, where he specialized in developing substance abuse treatment programs in Guilford County. He has served as chief program officer since 2011 and has led the agency into integrated care, open access to services, and dual diagnosis treatment. He’s also assisted in the adoption of new best practices in Victim Services and Consumer Credit Counseling Services. Steve holds a Bachelor of Science degree from Stockton University in Galloway Township in New Jersey.
Compliance Officer/Director of Human Resources, Grants and Contracts
Becky Hunt began with Family Service of the Piedmont as director of human resources in 2005. In 2010, she assumed the additional roles of compliance officer and grants and contracts. She has more than 20 years of experience in the human resources field in both the for-profit and non-profit sectors. Prior to joining Family Service she served as human resources director for a local biotech firm. Becky earned Bachelor of Arts degrees in both psychology and English from Wake Forest University.
Chief Advancement Officer
Jody Susong began her career 20 years ago as a consumer credit counselor at what was then Family Service of High Point. As chief advancement officer she has overseen increases in overall fundraising for the agency, and the continued success of the agency’s signature fundraisers, the High Point and Greensboro Oyster Roasts. A member of the Association of Fundraising Professionals, Jody also holds both a Bachelor of Science degree in business administration and a Master of Business Administration from High Point University.
Chief Financial Officer
With more than 25 years of service in the financial sector, Chip Turner has served as chief financial officer with Family Service of the Piedmont since 2003. Previously he was the director of accounting at Krispy Kreme Doughnut Corporation for 14 years. Chip received his Bachelor of Science in business administration with majors in accounting and finance from James Madison University in Harrisonburg, Virginia. In 2014, Chip’s work on the Family Service of the Piedmont’s Council on Accreditation self-study was selected by the Alliance for Children and Families to be used as examples of best practices in the Severson National Information Center’s collection of the Council on Accreditation best practice documentation.
Director, Counseling Services
Theresa Johnson is a licensed clinical social worker and licensed clinical addiction specialist who has worked in the field of social work for the last 27 years. Her work has been focused in a number of areas of treatment with a most recent focus on family and women’s issues. She has a master’s of social work from Our Lady of the Lake University in San Antonio, Texas and an undergraduate degree in political science from the University of Arizona in Tucson. She has worked with Family Service of the Piedmont for 10 years with a recent year-long sabbatical to work with the United States Department of State in Afghanistan.
Director, Family Support Services
Sara Kramer oversees programs such as Healthy Start, Harmony House and The Incredible Years, as well as the many programs available at the Fairview Family Resource Center in High Point. Sara is a licensed clinical social worker who brings her energy and more than 25 years of experience to the position. She has been dedicated to serving families and children in her previous positions both in New England and more recently at various locations throughout Guilford and Davidson counties. She is a graduate of Ithaca College in New York and has a master’s degree in social work from Boston University. Through home visitation, parenting education and in-home therapy, Sara is committed to helping Family Service continue its mission of creating safe and healthy families.
Director, Consumer Credit Counseling Service of Greater Greensboro
Tom Luzon began his career in the mortgage banking industry and since 2004 he has helped thousands of people with financial housing counseling. Tom joined Family Service of the Piedmont in 2015. He is a certified counselor through the National Foundation for Credit Counseling, a certified housing counselor through The Association of Housing Counselors, student loan certified trainer, NC reverse mortgage counselor, and a Housing and Urban Development certified reverse mortgage counselor. He is also HUD loss mitigation certified. Tom earned a Bachelor of Science degree in psychology from The University of Nebraska-Omaha.
Director, Victim Services
Robyn Ward oversees the Family Service's Children's Advocacy Centers, which coordinate the investigation and treatment of child abuse; a variety of domestic and sexual assault programs; Harmony House; and two emergency shelters, Clara House and Carpenter House. She joined Family Service in May 2013 as a forensic interviewer at the agency’s Hope House Children’s Advocacy Center. Robyn was promoted to program coordinator for the agency’s two CACs in High Point and Greensboro. Prior to joining Family Service, she spent 10 years working as a child protective services investigator with the North Carolina Division of Social Services.